Privacy Policy
Information We Collect
At Atlanta Appliance Angels, we collect various types of information to provide the best possible customer service. This may include personal details such as your name, address, phone number, and email when you book an appointment with one of our appliance repair technicians. We may also collect payment information to process your transactions and details about the appliance issue you are experiencing, such as the type of major appliance and the nature of the problem.
How We Use Your Information
We use the information we collect to offer efficient and timely service. Your data helps us schedule repairs, allocate the right technician for your needs, and provide follow-up support. We also use this information to communicate with you about your service request, send appointment reminders, and offer promotions or updates about our services. By understanding your needs, we aim to save you valuable time and enhance your experience with us.
Sharing Your Information
Your personal information is never sold or rented to third parties by Atlanta Appliance Angels. Payment processors and customer support platforms may receive your information as a part of the services we provide to you. We also may share information when required by law or to protect our rights and ensure safety.
Data Security
Our top priority is preventing unauthorized access, alteration, or loss of your personal information. As long as your data is in our possession, we employ industry-standard security measures. Although no method of transmission over the Internet or of electronic storage is completely secure, your personal information is protected to the best of our ability.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your browsing experience, analyze website traffic, and support marketing efforts. The website uses cookies and other tracking technologies. We use cookies to better understand how our website is used by visitors so we can improve our online presence and services. If you want to disable cookies, you can do so through your browser settings, but this may affect your capability to use certain features.
Your Choices and Rights
Our website allows you to access, update, or delete your personal information. Feel free to contact us if you have questions about your data or would like to exercise these rights. We are here to provide transparent customer service and ensure you have control over your personal information.
Third-Party Links
The Atlanta Appliance Angels site may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. Any website you visit from our site may utilize your information in a variety of ways. Make sure you review the privacy policies of the websites before providing them with any personal information.
Children’s Privacy
Individuals under the age of 13 are not eligible to use our services. Atlanta Appliance Angels does not knowingly collect personal information from children. Upon becoming aware of any personal information provided under 13, we will delete it immediately.
Changes to This Privacy Policy
The Privacy Policy can be updated periodically as our practices change or as required by law and regulations. To stay informed about any changes to this policy, we encourage you to review it regularly.
Damage Policy
While our appliance repair technicians strive to provide the highest quality service, we understand that accidents can happen. Atlanta Appliance Angels maintains a Damage Policy in the event of potential damages. Our goal is to take responsibility for any damage caused by our repairmen and to resolve the issue to your satisfaction.
Contact Us
If you have any questions or concerns about this Privacy Policy, our Damage Policy, or any aspect of our services, please contact us. We value your trust and are here to ensure that you have a positive experience with Atlanta Appliance Angels.